Organizations recognize group work is central to success, but struggle to offer effective collaborative spaces. Historically, most collaboration occurred through formal, scheduled meetings having many participants. However, two elements of collaboration have fundamentally changed, both from the perspective of employees, and their organizations.
- First, employees increasingly desire social connection and engagement as part of their collaborative experience.
- Second, organizations need both operational excellence—and innovation—to succeed. Operational excellence is related to process efficiencies such as speed of group decision making. While, Innovation is nurtured through informal, social, creative interactions.
In response, the workplace is increasingly shifting from a “me” to a “we” work environment in which a wide assortment of technology-rich group spaces are offered.
A study, executed by Ratekin Consulting, used an electronic survey and interviews with corporate real estate and facilities directors to explore the planning, design and use of collaborative spaces and technologies. Their informative findings encompass the following.
- Organizations Offer a Wide Variety of Spaces for Increasingly Casual Exchanges
- The Nature of Collaborative Space Drives Its Use
- The Most Vital Interactions Are the Least Well Supported
- Emerging Spaces Reflect Duality of Creative Work and Process Efficiency
- The Evolution: From Collaboration to Cooperation and Community
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